prohibited & restricted items

Alcohol & Tobacco products are prohibited for import. Alcohol products also can be restricted due to Hazardous Materials/Dangerous Goods Transport Regulations.

UGOTBOX will not export live animals. The following items and other parts of these animals and reptiles, even when incorporated into a product, can be restricted and may require the submission of an export declaration to the U.S. Fish and Wildlife Service. You may be required to provide the Genus, Species and Country of Origin for export classification purposes. Please contact Customer Service prior to sending any such items to your suite:

• Animal antlers, bones, claws, hair, fur, skin, and teeth Snake, alligator, crocodile, lizard, and other reptile skins
• Fish skin, shark teeth, shark cartilage supplements, and caviar (fish eggs/roe)
• Bird feathers and insects
• Coral, shells, starfish, sand dollars and other marine life
• Mother of Pearl items commonly found on watches, guitars, and jewelry items
• Seeds, plants, soil, and other agricultural products

UGOTBOX does not allow the export of Counterfeit items. This includes, but is not limited to, Movies, DVD’s, Software, Clothing, Handbags and Purses, and Sunglasses. Please do not send such merchandise to the UGOTBOX facility. These items will be confiscated, forfeited from your account, and disposed of as required by applicable U.S. laws and regulations

UGOTBOX does not allow Currency or Monetary Instruments to be exported through our facility. These items will be returned to the original sender, when possible. They cannot be sent to an alternate U.S. address.

• Cash (Banknotes & Coins)
• Checks (including Traveler’s Checks)
• Bank Drafts
• Bearer Bonds and other monetary instruments
• Gold, Silver, or Platinum Bullion/Bars
• Rough Diamonds
• Loose Diamonds or Gems

UGOTBOX does not accept Professional Medical Equipment if a Prescription or Medical License is required for purchase. Many times, the item will state “RX Only” or “US Law Restricts the Sale of this Device for or On the Order of a Physician”. Such items may include:

• Dental Devices & Supplies (example: Dental Drills, Cements, Resins)
• Veterinary Devices & Supplies (examples: Surgical Equipment for Animals)
• Medical Devices & Supplies (examples: Syringes, Surgical Equipment)

UGOTBOX has a strict ZERO TOLERANCE policy for illegal drugs. These products are prohibited and will be handed over the authorities:

• Controlled or illicit substances as defined by the U.S. Drug Enforcement Agency (DEA), including Narcotics, Cannabis/Marijuana, and Psychotropic Drugs
• Unidentified powders, liquids, pills or other substance of any kind
• Chemicals
• Synthetic Cannabis / Herbal Incense The account of any Member who ships illegal drugs will be subject to termination

UGOTBOX does not accept Electronics that require the use of an Export License from either the U.S. Department of Commerce’s Bureau of Industry and Security (BIS) or the U.S. Department of State’s Directorate of Defense Trade Controls (DDTC). While many electronics are restricted or prohibited from exporting, many are not. Please contact your UGOTBOX Account Manager if you are unsure of an item’s classification before having it sent to our facility. The following are examples of electronics and individual components that may not be exported in many instances:

• Integrated circuits
• Processors
• Microprocessor chips, microcontrollers, and other similar components
• Satellite Phone
• Ruggedized Computers
• High Powered / Commercial Grade Networking Devices (Servers & Routers)
• Military Grade Electronics of any kind
• High End Encryption Devices
• Robotics
• Some Biometric Devices
• High End GPS, Radar, and Sonar Devices
• High End Communications Devices / Radios

All of the following Firearms, Weaponry, and Military/Tactical items are prohibited and will not be exported by UGOTBOX:
Weapon Accessories, including:

• Magazines/Ammunition Clips
• Butt-Stocks
• Gun Barrels
• Firing pins, Hammers
• Trigger Housings
• Upper Receivers
• Lower Receivers
• Weapon Lasers
• Holographic Weapon Sights
• Red Dot Sights
• Reticle Sights
• Rifle Scopes
• Thermal Imaging/Night Vision Scopes
• Firearms, Guns (whether real or replica)
• Ammunition, Bullets, Cartridges, Gun Powder
• Tactical/Military Helmets
• Body Armor/Kevlar (both soft and hard)
• Gas Masks and Gas Mask Filters
• Mace, Pepper Spray
• Bayonets
• Brass Knuckles or similar articles
• Stun-Guns, Stun-Batons, Tasers
• Batons, Saps, Billy Clubs
• Metal Hand-Cuffs, Plastic Zip-Tie Restraints
• Police or Military Uniforms Please note that this list is not exhaustive.

UGOTBOX will not export any of the following:

• Lottery Tickets
• Slot Machines or Other Gambling Devices, including parts and accessories

Many products may be restricted or prohibited as Hazardous Materials for Transportation (Dangerous Goods). UGOTBOX has trained Dangerous Goods Specialists who can classify, package, label, and help you export certain products that are classified as Dangerous Goods in some instances. In order to confirm whether a product is considered a Dangerous Good and whether UGOTBOX is able to export the product on your behalf, we recommend you provide us with a Safety Data Sheet (SDS) (normally known as a Material Safety Data Sheet (MSDS). Your Merchant should be able to provide you with this document. The following list is not exhaustive, and products may differ in classification depending on ingredients contained within the product. If an item is listed as Prohibited, UGOTBOX will not be able to export and may not be able to return the product domestically. If an item is listed as Restricted, UGOTBOX may be able to export the product depending on the classification, quantity, and destination country.

Prohibited

• Explosives
  • Detonating Cords, Blasting Caps, Fuses, Primers, Igniters
  • Ammunition/Cartridges, Gun Powder, Fireworks, Flares
  • Fireworks
  • Cap Gun Caps, Model Rocket Engines
• Tear Gas
• Infectious Substances
• Laboratory Chemicals, including corrosives, acids, lye, or other strong bases, etc.
• Agricultural Chemicals, including pesticides and fungicides
• Oxidizing Agents
  • Chemical Oxygen Generators
  • Nitrates
  • Nitrites
  • Hydrogen Peroxide
  • Potassium Permanganate
• Lighters with fuel and Matches
• Carbon or Activated Carbon
• Meals Ready to Eat (MREs)
• Fire Extinguishers Poisons & Toxic Substances
• Biological & Medical Cultures / Samples / Specimens
• Radioactive materials, including irradiating devices

Restricted

• Airbags, Air Bag Inflators
• Fertilizers
• Paint, Varnish, Stains, Paint Thinners
• Acetone, Nail Polish, Nail Polish Remover
• Cologne, Perfume
• Aerosols, including hair spray, bug spray, shaving creams
• Compressed Gases, including CO2 cartridges
• Glues and adhesives
• Dyes Prohibited Restricted
• Household Chemicals, including:
  • Window/Counter Cleaners
  • Drain/Oven Cleaners
  • Antifreeze
  • Alcohol-based Hand Sanitizers
• Water/Aquarium test kits
• Large or Strong Magnets
• Lead Acid Batteries
• Lithium Ion or Metal Batteries

Lithium batteries not attached to devices are prohibited for export including power banks and smart battery cases. Lithium batteries are also restricted due to Hazardous Materials/Dangerous Goods Transport Regulations.

UGotBox does not export Prescription Medications of any kind; this includes Human Growth Hormones (HGH) and Stem Cell derived medications. UGotBox also does not export over-the-counter (OTC) medications that are shipped to our facility from outside of the United States. In addition, any OTC Medications or Dietary Supplements must adhere to the U.S. Food & Drug Administration’s (FDA) Labeling Guidelines. OTC Medications and Dietary Supplements are prohibited when they:

• Are shipped to us from outside of the US
• Are not packaged and labeled in English
• Are opened or not fully and properly packaged
• Do not adhere to the FDA Labeling Guidelines
• Contain an ingredient that is not approved by the FDA
• Dietary Supplements are defined as:
  • Vitamins
  • Minerals
  • Herbs or Botanicals
  • Amino Acids
  • Concentrates, Metabolites, Constituents, Extracts, or a combination of any ingredient mentioned above.
• OTC Medications & Dietary Supplements may be restricted or prohibited by the importing country, and you are responsible for ensuring any such merchandise may be properly imported into the destination country.

Certain "specially designed" items, parts, and accessories may be restricted for export. Please check with us prior to purchasing. Categories that may contain restricted products include:

• Airplane parts and Aviation Equipment (Example: Gyroscopes, Accelerometers)
• Aerospace and Propulsion Items
• Telecommunications & Information Security Equipment (Containing High-End Encryption and Decryption)
• High Powered Lasers and Sensors
• Materials Processing Items (Example: Sophisticated Pressure Valves and Metal Piping)

UGOTBOX will not export any of the following:

• Dry Ice
• Frozen Food
• Perishable Food
• Lab Reagents
• Biological Substances or Agents
• Live Bait
• Human Remains
• Flowers, Plants
• Honey

Egypt prohibits the importation of pornographic material.

• Adult Videos / Movies
• Adult Magazines / Books
• Sex Toys